邮寄时间
大部分商品通常将在24-48小时候内发货（周六日及节假日邮政关门除外），如出现缺货问题，寄送时间将延迟。同仁堂员工致力于为所有忠实客人提供高速发货服务，如有特殊延迟请见谅。如有任何问题请致电或微信联系我们。
包裹到达时间根据具体收货地址及选择的邮寄服务而定，同仁堂员工无法预测。运输预估时间可在结账时需查看, 后台邮寄显示的递送时间只是预估，并不一定准确。由于美国邮政及UPS不属于同仁堂的管辖范围之内，如出现问题请自行联系您包裹的寄送公司, 我们不负责任任何拖延递送问题。
所有紧急重要订单自行选择USPS Primary 或者UPS递送服务或到本地商店购买。
我们不对因客户提供错误地址或错误信息而导致的任何包裹丢失负责。
免邮服务
消费满$60可享受免USPS Ground邮费服务（美国境内包裹最高包12刀,除配药,品牌西洋参及个别贵重商品）满$100可包USPS Priority快速邮寄服务.消费满$50可在结款时折扣码处输入“3off50”享受减免3刀.此邮寄为基础经济运送选项, 如需加急或有其他选择可自行付费。折扣码不可叠加使用邮费是根据邮局系统而定，某些订单可能需要后续修改。（只适用于网站不包括微信订单）
我们提供全球邮寄服务。请注意，国际邮寄可能会产生海关相关的额外费用（包括但不限于增值税、关税及清关手续费）。上述费用由收件人自行承担，我们无法提前获知具体金额。海外顾客可在下单前自行向当地邮政或清关机构咨询相关费用。
由于国际邮寄涉及长途运输、海关检查及当地邮政处理流程等不可控因素，系统显示的预计送达时间与实际收到包裹的时间可能存在差异。我们无法保证任何邮寄时效，也无法对因清关或运输延误所造成的时间影响承担责任。
此外，国际订单不适用于包邮、丢失赔偿或延误赔偿。一旦包裹交由邮政系统处理，其运输、清关及投递均由相关机构负责。
请您在下单前慎重考虑以上因素。如订单具有时效性或紧急需求，强烈建议您在当地购买，以避免不必要的风险和不便。
所有免邮费包裹及USPS Primary已包含丢失保险费（除First Class以外），我们不承担First Class及其他普通邮政包裹的丢失。
除USPS基础平邮丢失, 我们不负责任何由于客户原因如错误地址及错误信息等造成的包裹损失, 如有任何邮寄问题, 请客户先自行联系邮寄公司。
Shipping Service
Most items are typically dispatched within 24-48 hours (excluding Sundays and holidays when postal services are closed). In case of stock shortages, there might be delays in shipping. Our staff at Tong Ren Tang is dedicated to providing high-speed delivery services for all our loyal customers, and we ask for your understanding in case of any special delays. If you have any questions, please feel free to call us or contact us via WeChat.
The arrival time of your parcel depends on the specific delivery address and the postal service you choose. Employees at Tong Ren Tang cannot predict this. Estimated shipping times can be viewed during checkout, the shipping time displayed by the shipping service backend is only an estimate and may not be accurate. Please note that the United States Postal Service (USPS) and UPS are not under the jurisdiction of Tong Ren Tang, We are not responsible for any delays. If any issues arise, please contact the shipping company directly. For all urgent and important orders, please select USPS Primary or UPS delivery services, OR purchase from local store.
We are not responsible for any package loss due to customer reasons such as wrong address and wrong information.
Free Shipping Discount
Due to the nature of international shipping, the estimated delivery date may differ from the actual arrival time. We are unable to guarantee the delivery speed of the postal service. International orders are not eligible for free shipping, and we are not responsible for any loss or damage during transit.
Please consider these factors carefully before placing an international order. For urgent needs, we strongly recommend purchasing locally.
Except USPS First Class Mail lost, we also are not responsible for any package loss due to customer reasons such as wrong address and wrong information. If you have any mailing problems, please contact the your order post service first.
谢谢您对纽约同仁堂的支持！
Thank you for your support!
