News
Response to COVID-19
UPDATE 3/23/2020:
We will be closing our doors as of 3/24/2020 and plan to reopen on 4/1/2020. During this time we will be unable to fulfill any online or phone orders. Please stay safe.
New York Tung Ren Tang cares deeply about the health and safety of our employees, customers, and our community. We are monitoring the situation as it develops and working with the state to determine whether or not we can remain open to continue serving you.
Thank you for understanding.
We hope you stay safe...
Return Policy
Returns & Exchanges
Because of the nature of our products, you may return/exchange an only if it is unused and in new condition in the original packaging within 30 days of purchase.
Customers will be responsible for return shipping as well as shipping for any exchanged items.
Closeout and sale items are final sale. No returns or exchanges
Please allow 1-3 days for your return to be processed or an exchange to be sent
For larger items or defective items please call 718-461-9500 or ...
Free Shipping Terms and Conditions
We are happy to offer Free Shipping on all orders over $100 with the use of promo code FREE100 at checkout. This will be economy ground shipping service. Shipping service to be used is at merchant discretion.
Because we need to abide by shipping carrier regulations, certain items require special packaging or handling, such as liquids, fragile items, heavyweight and other non-standard products. In this case, the shipping portion of the order is free but we must charge for the special packa...